Remote Services

Sunbelt Controls Remote Services provides our clients with the quickest path to Building Automation expertise and system diagnostics. Our Remote Services are designed to expedite high quality and proactive building automation system support for building owners, property managers, and engineers.

REMOTE SITE SUPPORT
Through our web-based ticketing system, Remote Service technicians provide support for any issues that can be addressed remotely, including: schedule changes, comfort issues, communication or other irregular operation troubleshooting. Multi-point remote equipment evaluation allows your technician to target service activities while on-site for service calls or preventive maintenance.

EXPEDITED TROUBLESHOOTING
Our team can provide phone or remote diagnostic support to your team to speed repairs and service, reducing downtime.

ALARM AND SYSTEM MONITORING
We monitor buildings and verify every alarm, limiting the number of unnecessary comfort calls. We act as the first responder, allowing you to focus on your business.
• Optional 24/7 Alarm Monitoring for critical buildings.

Let Sunbelt Controls Remote Services help you:

• • Increase Productivity
    Technicians arrive on-site already aware of the issues and how to solve them.
  • Cost Avoidance
    Avoid some of the costs associated with on-site services by leveraging our remote first responders.
  • Enhance Occupant Experience
    Reduce downtime and shrink service response time while solving occupant comfort complaints ASAP.
  • Improve Your Building Operation
    Leverage historical data to identify building patterns and opportunities for improved operational efficiency.

Our average support ticket response time is under 30 Minutes.

For Sunbelt Controls Remote Service Support click here.

For more information about Remote Services, contact us here.